In order for your system to be able of sending emails at all, you have to configure the access before.
You can find this in the administration under
Office > E-Mail settings
Host
The SMTP address to your email server
Port
The associated port for SMTP
Enable SSL
If SSL has been set up, please activate this checkbox
Timeout
---The timeout defines the time from when ID VisitControl stops sending the e-mail via the mail server if it does not work. The value is defined in milliseconds (in the example: 10,000 ms = 10 seconds).
from
Sender email address
Username / Password
Username & password to authenticate at the above email address.
Fallback value - Intranet
The default template for emails from the intranet when no gate separation has been enabled and licensed.
Test E-Mail
If you want to check the access data, you can send a test e-mail. In the field next to "Test", enter the e-mail address where the test mail is to be sent to.
With the button "Test" you start the test process.
The box on the right side of the "Test" button shows the result, if it was successful or if there is an error.
