Configuration - E-Mail Settings

In order for your system to be able of sending emails at all, you have to configure the access before.

You can find this in the administration under
Office > E-Mail settings

General e-mail settings

Host
The SMTP address to your email server

Port
The associated port for SMTP

Enable SSL
If SSL has been set up, please activate this checkbox

Timeout
The timeout defines the time from when ID VisitControl stops sending the e-mail via the mail server if it does not work. The value is defined in milliseconds (in the example: 10,000 ms = 10 seconds).

from
Sender email address

Username / Password
Username & password to authenticate at the above email address.

Fallback value - Intranet
The default template for emails from the intranet when no gate separation has been enabled and licensed.

Test E-Mail
If you want to check the access data, you can send a test e-mail. In the field next to "Test", enter the e-mail address where the test mail is to be sent to.

With the button "Test" you start the test process.

The box on the right side of the "Test" button shows the result, if it was successful or if there is an error.

E-Mail Cronjobs

Control for which area you want to use the Hangfire-cronjobs.

Advantages of background emails

For all processes in which an e-mail is generated and sent, the process runs through step by step. With the background cronjobs active, the processes for generating and sending the e-mails are processed A-Synchronously and thus the process is carried out more quickly on the interface.

Example: If you create a pre-registration for a visitor with subsequent notification by e-mail, you do not have to wait until the process of generating + sending the e-mail is completed when completing the pre-registration, but can return to the main menu and carry out further registrations or pre-registrations without delay.

Appointment settings

More detailed settings for the ICS files for sending appointments. If you have any further questions, please contact our support team.